VenyuPass – Privacy Policy

VenyuPass Technologies Inc. ("VenyuPass," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the VenyuPass mobile application, website, and related services (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms & Conditions.

1. Company Information

VenyuPass Technologies Inc.
222 Broadway
New York, NY 10038
USA
Email: business@zimblecode.com

2. Definitions

• Company: VenyuPass Technologies Inc.
• Service: The VenyuPass app, website, and related services.
• User: Any individual using our Service.
• Device: Any internet-connected device used to access the Service.
• Personal Information: Any information that identifies or relates to an identifiable individual.
• Cookies: Small data files stored on your device to improve functionality and user experience.

3. Information We Collect

A. Information You Provide Directly

• Full name
• Username
• Email address
• Phone number
• Billing address
• Payment details (processed via secure third-party providers)
• Age or date of birth
• Password

B. Automatically Collected Information

• IP address
• Device type and operating system
• Browser type
• Usage data
• Log files
• Location data (if enabled)

C. Optional Mobile Permissions

• Location (GPS) – To show nearby events
• Camera – To upload profile or event images
• Photo Gallery – To upload pictures
• Contacts – To enable sharing features

You can disable permissions at any time in your device settings.

4. How We Use Your Information

• Create and manage your account
• Process ticket purchases and payments
• Provide customer support
• Send transactional communications
• Send marketing emails (opt-out available)
• Improve app functionality and performance
• Detect fraud and enhance security
• Comply with legal obligations

We do not sell your personal information.

5. Sharing of Information

Service Providers: We share data with trusted third-party vendors for payment processing, cloud hosting, analytics, customer support, and email communication.

Legal Compliance: We may disclose information if required by law.

Business Transfers: Information may be transferred in case of merger, acquisition, or asset sale.

6. Email Communications

You may receive account notifications, purchase confirmations, and service updates. You may unsubscribe from marketing emails anytime.

7. Cookies & Tracking Technologies

We use cookies to maintain sessions, analyze usage trends, and improve performance. Disabling cookies may affect functionality.

8. Advertising & Analytics

We may use third-party analytics and advertising partners. These third parties collect data according to their own privacy policies.

9. Data Security

We implement administrative, technical, and physical safeguards including encryption and secure servers. However, no system is 100% secure.

10. Data Retention

We retain personal data while your account is active, as needed to provide services, or as required by law.

11. Your Privacy Rights

You may have rights to access, correct, delete, or withdraw consent for your personal data. To exercise your rights, contact:

12. Children's Privacy

We do not knowingly collect personal information from children under 13 years of age.

13. International Data Transfers

Your data may be processed in the United States or other countries where our providers operate.

14. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of the Service indicates acceptance of updates.

16. Contact Us

VenyuPass Technologies Inc.
222 Broadway
New York, NY 10038
USA
Email: business@zimblecode.com